Case Management & Referral

GO

GO gives health, care and social care teams a digital home for casework, referrals and booking where no other solution exists.

What is GO?

It is a next generation healthcare management platform that streamlines patient care, optimises provider workflows, and ensures seamless data interoperability across healthcare organisations.

At its core, it's a queue based case management tool. Teams receive items into their queue, act on them, capture notes and outcomes, and close the loop. It can also be connected to Hub to discover available services and transact bookings and referrals using standardised NHS messaging, making it a genuine end-to-end solution for teams working across health, care and the community.

Key Product Features & Capabilities

The essential tools your frontline teams need to perform at their best, without the complexity.

Patient Management

Comprehensive patient profiles with full medical history to support safer and better-informed decision making.

Advanced Scheduling

Outlook style calendar with bulk slot generation to reduce scheduling time and improve throughput across services.

Referral Management

Multi step workflows with real-time tracking that accelerate referral handling and reduce handoff delays.

Case Management

Episode based care coordination across teams so actions, notes, and outcomes stay connected from intake to closure.

FHIR Integration

Native healthcare data standards enable seamless interoperability across organisations without bolt-on integration complexity.

Multi-Organisation Support

Network wide data sharing and coordinated workflows across providers, teams, and partner organisations.

Intelligent Automation

Automates routine workflow steps to reduce administrative overhead and free teams for higher-value care activity.

Mobile-First Design

Responsive across devices and use cases so frontline teams can work effectively whether in office, clinic, or community settings.

Key Product Benefits

Replaces fragmented legacy systems with a single unified platform, removing disconnected tools.

Rapid deployment with a modern cloud-native architecture for quick implementation.

Lower total cost of ownership through reduced infrastructure, maintenance, and licensing overhead versus legacy platforms.

Strong ROI with measurable efficiency and productivity gains over time.

Improves patient experience through better care coordination, communication, and continuity.

Future ready with a foundation for AI, analytics, and advanced features as organisations grow.

True interoperability via FHIR native architecture rather than bolt-on integrations for real-time data sharing.

Security and compliance with role-based access, full audit trails, and end-to-end encryption.

Who Uses GO?

Built for organisations across health, care, public services and the voluntary sector, anywhere teams work alongside NHS services or receive referrals from them.

Community Health Providers

Managing referral queues and patient casework where no clinical system is in place.

Social Prescribing Link Workers

Tracking actions and follow-ups for social prescribing programmes in primary care.

Urgent & Emergency Care

Receiving 111-initiated referrals and managing onward booking to the right service.

Voluntary Sector Services

Low-cost, easy-to-deploy casework management for community and third-sector organisations.

Social Care Teams

Managing inbound referrals from acute and primary care with structured actions and outcomes.

Multi-Agency Hub Teams

Cross-agency queues for safeguarding, MASH and multi-disciplinary team workflows.

The essential tools your frontline teams need to perform at their best, without the complexity.

Book a tailored walkthrough or request a consultation to explore how GO fits your pathway, teams, and delivery goals.